All merchandise will be shipped UPS ground unless otherwise requested. Customer will be responsible for any additional charges incurred by using another carrier. Large orders will ship with Overnite Transportation trucking company.
The shipping cost provided in the store is approximate. Your actual shipping may vary slightly because of splitting the order into multiple packages and oversize items such as spars.
All international shipments should call McLaughlin (800-784-6478) for shipping charges. We realize these can be costly and we will do everything possible to minimize charges.
A Returns must be acoompanied with a completed return authorization form. Blank RA forms can be downloaded here.
In order to complete the RA form you must call us (1-800-784-6478) to obtain an (RGA) Returned Goods Authorization number. We will ask you what part is being returned, your original PO number, our invoice number, and the reason for the return. The RGA number must appear on each shipping container and all paperwork accompanying the return. Returns must be in the original packaging.
Returns should be sent to:
McLaughlin Boat Works
4737 Adams Road
Hixson, TN 37343
We do not except COD packages. Please DO NOT include any payment with a return.
Shipping charges for a returned package are your responsibility. A shipping charge for any replacement item will be charged unless original item/items were defective, damaged, etc. McLaughlin will determine this upon inspection of the return.
We reserve the right to inspect defective merchandise before agreeing to replacement or refund.